A legal disclaimer

​Effective Date: 05/14/2025

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Welcome to ZephayaBeauty! We’re committed to getting your order to you quickly and safely. This Shipping Policy outlines how we handle shipping from our base in Las Vegas, Nevada.

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1. Order Processing Times

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after 2 PM PST may be processed the next business day.

• You’ll receive a shipping confirmation email with tracking details once your order ships.​

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2. Shipping Options & Rates

We offer several shipping methods to meet your needs:

Shipping MethodEstimated Delivery Time Cost

Standard Shipping3–7 business days [$10]

Expedited Shipping2–3 business days[$15]

Delivery time is estimated and not guaranteed. Delays may occur due to weather, carrier issues, or holidays.

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3. Local Pickup (Las Vegas Only)

We offer free local pickup in Las Vegas, NV. Choose “Local Pickup” at checkout and we’ll contact you to arrange a pickup time. Pickup is by appointment only.

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4. Shipping Locations

We currently ship to:

• All 50 U.S. states

• U.S. territories (where supported)

• APO/FPO/DPO addresses via USPS

We do not offer international shipping at this time.

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5. Tracking Your Order

• Once shipped, you’ll receive a tracking number via email.

• Track your package through the shipping carrier's website using the tracking link provided.

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6. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Report damage within 7 days of delivery with photo evidence.

• Contact the carrier if tracking shows “delivered” but the package wasn’t received.

• If the issue isn’t resolved by the carrier, reach out to us.

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7. Address Accuracy

Please double-check your shipping address during checkout. We are not responsible for items lost due to incorrect or incomplete addresses.

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8. Questions?

We’re here to help!
📧 Email: zephayabeauty@gmail.com